Deleting your Look Around account
In the app
- Open Look Around and sign in to your account.
- On the Profile tab, tap Settings.
- Under Account, choose Delete account and confirm. If you signed in with Apple, Apple asks you to confirm once more.
Your account and your cloud backup are deleted immediately.
If you no longer have the app
Write to lookaroundapp@gmail.com from the email address you created the account with (for Google or Apple sign-in, the address of that Google or Apple account), with the subject "Delete account". We delete your account and backup within 30 days at most and confirm it in a reply.
What is deleted, what remains
- Deleted: the account (email address, name, sign-in method, account id) and the cloud backup (your photos, which challenge each answers, favourites, rest days). We keep none of it.
- Stays on your phone: your photos, your diary and your settings, until you delete the app. We have no access to them.
- Data not linked to the account: anonymous usage statistics are kept for at most 14 months and crash reports for 90 days; they cannot be linked to your account.
Details: Privacy Policy.